1. Introduction

Cogentic Pty Ltd ("Cogentic", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our compliance platform and related services.

2. Information We Collect

We collect information that you provide directly to us, including:

Account information (name, email, company details)

Transaction data processed through our platform

Compliance-related information (KYC/AML data)

Communication records with our support team

Usage data and analytics

3. How We Use Your Information

We use the information we collect to:

Provide and maintain our compliance services

Process Travel Rule transactions and VASP communications

Perform risk assessments and sanctions screening

Communicate with you about our services

Improve and develop new features

Comply with legal and regulatory requirements

4. Data Sharing and Disclosure

We may share your information with:

Other VASPs as part of Travel Rule compliance

Regulatory authorities when required by law

Service providers who assist in our operations

Third-party compliance tools (with your consent)

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption at rest and in transit, access controls, and regular security audits. We are SOC 2 Type II certified and comply with ISO 27001 standards.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Compliance records are retained for a minimum of 7 years as required by AML/CFT regulations.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access your personal information

Correct inaccurate data

Request deletion of your data

Object to processing of your data

Data portability

8. International Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

9. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our platform. You can control cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Cogentic Pty Ltd

Email: privacy@cogentic.co

Sydney, Australia